Privacy Policy

Effective Date: June 14, 2026
Last updated: October 10, 2026
Business Name: Bluegrass Air Solutions LLC
Website: bluegrassairsolutions.com
Contact: ian.boltze@bluegrassairsolutions.com
Phone: 270-350-1169

Bluegrass Air Solutions LLC (“Bluegrass Air Solutions,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, protect, and share information when you visit our website, contact us, request service, or communicate with us about air compressor service, repair, maintenance, rentals, piping, dryers, equipment support, or related services.

By using our website or submitting information to us, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide to us, including:

Name
Company name
Phone number
Email address
City, state, or service location
Equipment brand, model, horsepower, serial number, or system information
Service request details
Photos or files you choose to provide
Information about repair needs, maintenance needs, breakdowns, recommended repairs, rentals, installations, or other compressed air system support
Any other information you choose to include in a message, email, phone call, or service request form

We may also collect limited technical information when you use our website, such as:

IP address
Browser type
Device type
Pages visited
Date and time of visit
General usage information
Cookie or similar tracking information, where applicable

2. How We Use Your Information

We use the information we collect to:

Respond to service requests and inquiries
Contact you about compressor repair, maintenance, rentals, piping, dryers, equipment support, or related services
Schedule or coordinate service work
Prepare quotes, estimates, invoices, repair recommendations, or service records
Provide customer support
Communicate about emergency service, maintenance, recommended repairs, or follow-up work
Improve our website, services, communication, and customer experience
Maintain business records
Comply with legal, tax, accounting, insurance, or regulatory obligations
Protect our business, customers, website, and legal rights

3. Contact Forms and Service Requests

If you submit a contact form or request service through our website, we use the information you provide to review your request and contact you. Submitting a form does not guarantee immediate response, service availability, or acceptance of a job.

For urgent compressor breakdowns or emergency service needs, you should call 270-350-1169.

4. Phone, Email, and Text Communications

If you provide your phone number or email address, we may contact you about your inquiry, service request, quote, repair, maintenance, rental, installation, invoice, or other business-related matter.

If text messaging is used, message and data rates may apply. Message frequency may vary depending on the nature of your request or service relationship. You may request that we stop sending non-essential text messages at any time.

We do not sell, rent, or share mobile opt-in information or phone numbers with third parties for their marketing or promotional purposes.

5. Payments and Invoices

Bluegrass Air Solutions may collect payment-related information in connection with invoices, service work, parts, rentals, equipment, or other business transactions. If electronic payment processing is used, payment information may be handled by third-party payment processors. We do not intentionally store sensitive payment card information on our website.

Payment processors, banks, or financial service providers may collect and process payment information according to their own privacy policies and terms.

6. Cookies and Website Tracking

Our website may use cookies or similar technologies to help the site function, improve user experience, remember preferences, analyze site usage, or support basic website features.

You can control cookies through your browser settings. Disabling cookies may affect how some website features function.

We use Google Analytics 4 and Google Ads tags to measure website activity and advertising responses, including accepted service-request submissions and call-related actions. These tools may use cookies or similar technologies. Our custom service-request tracking event does not include the name, email address, phone number or message entered in the form. Submitted request details are handled separately so we can respond to you.

7. How We Share Information

We do not sell, rent, or trade personal information.

We may share information only as reasonably necessary with:

Website hosting providers
Email, communication, or form service providers
Payment processors
Accounting, tax, legal, or insurance professionals
Vendors, distributors, suppliers, or manufacturers when needed for parts, warranty, equipment, service, or technical support
Contractors or service providers assisting with business operations
Government authorities, regulators, courts, or law enforcement when required by law
Other parties when necessary to protect our rights, property, safety, customers, or business operations

8. Third-Party Services and Links

Our website may link to third-party websites, tools, platforms, payment processors, manufacturers, suppliers, social media pages, or other external resources.

We are not responsible for the privacy practices, security, content, or policies of third-party websites or services. You should review the privacy policies and terms of those third parties before using them.

9. Data Security

We use reasonable administrative, technical, and organizational measures to protect information from unauthorized access, misuse, loss, disclosure, or alteration.

However, no website, email system, internet transmission, or electronic storage method can be guaranteed to be completely secure. You submit information at your own risk.

10. Data Retention

We may retain information for as long as reasonably necessary to:

Respond to inquiries
Provide services
Maintain customer, service, quote, warranty, rental, and invoice records
Meet legal, tax, accounting, insurance, or regulatory requirements
Resolve disputes
Enforce agreements
Protect our business and legal rights

We may delete or anonymize information when it is no longer reasonably needed.

11. Your Choices and Rights

Depending on where you live and the laws that apply, you may have the right to request that we:

Provide access to personal information we maintain about you
Correct inaccurate information
Delete certain information
Limit or stop certain communications
Explain how your information is used

To make a request, contact us at:

ian.boltze@bluegrassairsolutions.com

We may need to verify your identity before responding to certain requests. Some information may be retained when required for legal, tax, accounting, warranty, insurance, dispute, or business record purposes.

12. Children’s Privacy

Our website and services are intended for businesses and adults. We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will take reasonable steps to delete it.

13. Business Transfers

If Bluegrass Air Solutions is involved in a merger, sale, transfer, restructuring, or other business transaction, information may be transferred as part of that transaction, subject to reasonable confidentiality protections where applicable.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. Your continued use of the website or services after changes are posted means you accept the updated policy.

15. Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact:

Bluegrass Air Solutions LLC
Cadiz, Kentucky
Phone: 270-350-1169
Email: ian.boltze@bluegrassairsolutions.com